No matter if your Fitbit Versa is stuck on the logo, home screen, or sleep mode, these tips should help you unfreeze your Fitbit device in most cases. In this case, plug in the charging cable and wait for at least 30 minutes before you proceed. If the battery is low, the device is not responding to any buttons being pressed. Thereafter, you will have to follow the on-screen instructions to set up your device again.īefore you try to reset the device, make sure it is charged. This means that the reset on your Versa was successful. Wait for a few seconds until you feel a strong vibration. To do so, you will have to follow the above steps until you reach Fitbit Logo.Īfter that, you will have to release the bottom right button without releasing the other two. Reset the watch if restarting does not work. The watch is now restarted, and none of your data is deleted in the process. To restart Fitbit Versa, press all three buttons on the device simultaneously for about 15 seconds until the logo appears. The first step is quick and it works 90% of the time. To unfreeze the Fitbit Versa, you will have to either restart or hard reset it to factory defaults. How to unfreeze Fitbit Versa & Versa lite?
Hopefully, this will resolve occasional glitches and get your Fitbit back up and running.
Release the button for a few seconds and press it again until you feel a strong vibration to factory reset.
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